RAL

In the event of a low-value consumer dispute, under the terms provided by law, the consumer may, by express choice, resort to the following Alternative Consumer Dispute Resolution entities.

Alternative consumer dispute resolution entities

National Centre for Consumer Information and Arbitration, located at Rua D. Afonso Henriques, 1, 4700-030 Braga, with the website: https://www.cniacc.pt

Algarve Consumer Dispute Information, Mediation and Arbitration Centre, located at Edifício Ninho de Empresas, Estrada da Penha, 3rd floor, room 26, 8005-131 Faro, with the website: https://www.consumidoronline.pt

Coimbra District Consumer Dispute Arbitration Centre, located at Avenida Fernão Magalhães, no. 240, 1st floor, 3000-172 Coimbra, with the website: https://www.centrodearbitragemdecoimbra.com

Lisbon Consumer Dispute Arbitration Centre, located at Rua dos Douradores, 116, 2nd floor, 1100-207 Lisbon, with the website: http://www.centroarbitragemlisboa.pt/

Porto Consumer Information and Arbitration Centre, located at Rua Damião de Góis, 31, Shop 6, 4050-225 Porto, with the website: https://www.cicap.pt

Ave Valley Consumer Dispute Arbitration Centre / Arbitral Court, located at Rua Capitão Alfredo Guimarães, no. 1, 4800-019 Guimarães, with the website: https://www.triave.pt

Consumer Information, Mediation and Arbitration Centre (Consumer Arbitral Court), located at Rua D. Afonso Henriques, no. 1 (Parish Council Building of Sé), 4700-030 Braga, and at Avenida Rocha Paris, no. 103 (Vila Rosa Building), 4900-394 Viana do Castelo, with the website: https://www.ciab.pt

Madeira Consumer Dispute Arbitration Centre, located at Rua Direita no. 27, 1st Floor, 9050-405 Funchal, with the website https://www.madeira.gov.pt/cacc

Autonomous University of Lisbon Arbitration Centre, located at Rua de Santa Marta no. 43 E, 1st C – 1150-293 Lisbon, with the website: http://arbitragem.autonoma.pt